PLEASE BRING YOUR TICKET WITH YOU TO THE CLASS OR HAVE IT READILY ACCESSIBLE ON YOUR SMART PHONE
Ticket Purchase Agreement
By purchasing a ticket, you confirm you agree to the following:
1. All classes require one ticket per person.
2. All classes require the purchase of a ticket in advance. We stop selling ticket at 5:00 pm CST two days before the day of the class. If you add the purchase to your basket early but check out AFTER the deadline, your payment will be refunded and you will not be allowed into the class. (Ex: For a class that is being offered on Saturday, you must purchase your ticket before 5:00 pm CST on Thursday, that is two days before the day of the class.)
3. If tickets are sold out prior to the deadline, you will not be able to purchase a ticket for that class.
4. We do not allow walk ins.
5. Sign in begins 15 minutes prior to the designated start of class and we encourage you to plan on arriving early.
6. DIRECTIONS TO LOCATION: Operators are not on call for phone directions, so we encourage you to print out a map to the location prior to departure. We are not responsible for GPS instructions or other online map issues that are independent of the links provided on our maps page.
7. There is NO LATE ADMISSION to the class. Doors are locked at the start of class so we encourage you to arrive 15 minutes prior to the start of class. Your ticket reserves your seat on the date you selected.
8. CANCELLATION POLICY: Cancellation payments must be received by BTH before 5:00 pm CST two days before the day of the class. To cancel a ticket to a class, you must follow the instructions on the middle of the FAQ page. There is a $5.00 cancellation fee charged per cancellation request which must be paid prior to confirmation of the requested change.
9. You must use the same e-mail address you used to purchase the ticket, to cancel your ticket to the class.
10. REFUND POLICY: If you do not cancel your ticket BEFORE the deadline, if you do not arrive on the date you specify or if you arrive late for the class, your money for that specific ticket will NOT be refunded or credited. Think of it as an airline ticket, if the plane leaves and you don't cancel in advance you won't get your seat refunded. Doors are locked at the start of class so we encourage you to arrive 15 minutes prior to the start of class.
11. If you arrive late and choose to knock/bang on the door and disrupt the class, the police or security will be called.
12. All participants receive a certificate at the end of each class. To earn a certificate, all participants must stay the full duration of the class.
13. The use of electronic devices such as cell phones, laptops, recorders, cameras, videotaping or audio recording during class is strictly prohibited.
14. Neither session is appropriate for children. No childcare is provided. Please do not bring children of any age to the class. If you bring a child to the class, you will be turned away and no refund will be provided.
15. There is no waiting area for anyone not participating in the class. In order to participate in the class, you must have purchased a ticket in advance.
16. We do not provide meals, but you are welcome to bring food and nonalcoholic beverages to class.
17. INCLEMENT WEATHER: Occasionally classes may be canceled due to inclement weather. Please go to the following link if there is bad weather in the area the class is being taught to check for cancellation updates: www.childreninthemiddle.com/weather.htm
18. We have a booklet for you to use in class and there are pens, though you are welcome to bring additional writing material.
19. If you are not English speaking, please register for the Spanish class instead.
20. We reserve the right to refuse service or eject participants from the class for disruptive behaviors with no refund.
